BarberConnect is a queue, booking, and payments platform built for barbershops and their customers. Need a hand getting started or fixing an issue? Here's where to start.
Solo vs. Shop pricing
Solo barbers pay $15.99/mo; multi-barber shops pay $59.99/mo. Both plans include a 14-day free trial — no card required to start, and you can cancel anytime.
Accepting card payments
Tap Settings → Stripe Connect and follow the onboarding to connect your own Stripe account. A 1% platform fee applies per card transaction (2% if you enable instant payouts). Tap-to-Pay on iPhone is supported directly through your connected Stripe account once card_payments are active.
Customers aren't seeing my booking link
Make sure your shop is listed in the public directory (Settings → Find a Barber listing toggle) and share your shop's queue link by QR or URL. Booking links will respect your chosen mode (walk-ins only, appointments only, or both).
SMS reminders not arriving
SMS uses your shop's own leased number (covered by your subscription). If reminders aren't arriving, check the customer's phone number is full 10-digit US format and that SMS is enabled in Settings → Notifications.
You can cancel at any time from Settings → Subscription → Manage Billing. Your account stays active until the end of the current billing period and your shop data is preserved.